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MyVCM Release Notes: 2.22 APIs
APIs
Ostendio’s MyVCM is built on an open API. An API is a software intermediary that allows two applications to talk to each other.
MyVCM Premium and Enterprise customers can request to turn on APIs by going to ‘System Settings’ from the drop-down menu on the main navigation bar, and clicking ‘REQUEST API ACCESS’. A member of the Customer Success team will then be in contact with instructions about how to set up your APIs.
With MyVCM's API capabilities:
- Admins can control user management using tools like Active Directory
- Utilize 3rd party ticketing systems to import tickets into MyVCM