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Knowledge Center
Tickets
Partner Admin Portal
System Setup and Settings
System Settings & Billing
Ostendio Platform Set-up
Users and Groups
APIs and Integrations
Role Management
Reports
Video Resources
Onboarding-Partner Center (Admin Portal)
Onboarding-Risk Assessments
Assessments
Creating Assessments
Assessment Basics
MSP/MSSP Client Assessments
Vendor Assessments/Third Party Risk
Marketplace
Custom Controls and Compliance
Framework Control Manager
Compliance Manager
Documents/Ostendio Wiki
Documents
Ostendio Wiki
Audits (Recurring Tasks)
Risk Module
Assets
Training Module
Organizations (Internal, External) and Projects
Organizations
Projects
Tickets
Additional Resources
Basic Employee Training
Video Resources
FAQ
FAQ for Admins
Release Notes
Tickets
Learn how to leverage the Ostendio ticketing system to assign tasks, record incidents, submit exceptions, track change management, etc.
Ticket Approval Workflow
Forwarding an Ostendio ticket to JIRA or other Ticketing Systems
How to Create a Ticket
How to create a Nonconformance/CAPA Ticket
Add New Ticket Template
SMART Ticket: System Access Request