1. Knowledge Center
  2. Partner Admin Portal

Registering and Provisioning a New Client

In this article, I will walk you through how to register and provision a new client. I will also show you how to activate/deactivate a client in the Admin Portal.

Step-by-Step guide:

  1. After logging into your Partner Admin Portal, click on the Clients icon in the left side tray.
  2. Click Manage Partners to select a current partner. You may also click the blue Add new client button in the top right corner of the Manage Clients section.


  3. Click the partner you would like to add the client to.
  4. Click Clients
  5. Click Add new client
  6. Select the product you are assigning to the client, as well as the Pricing type, number of licenses, and whether this company is a registered 501(c)(3) non-profit entity.
    Click Next
  7. Fill out all Company/Client information
    Click Next.
  8. Enter Billing information or check the box to copy from client information.
  9. Enter your preferred URL identifier and click Check availability to ensure that your URL is available.
    1. If it is available, you will see this message: Congrats! Your domain name is available.
    2. Add Site administrator details or check the box to copy from client information.
  10. Notice that a banner appears at the bottom stating the following: Registration email will be sent to this user with instructions to change their password.
    Click Next
  11. Add any Premium products that apply to this client.
    Click Next.
  12. Please ensure that all information is correct. 
    Check the Send email box to immediately send an email to your new client.
  13. After creating the client, you will be taken back to the Manage clients module. 
    To activate an inactive client:
    Toggle the Show Inactive bar at the top to show all inactive clients.
  14. Click the new inactive client.
  15. Under the Settings tab, click Activate/Deactivate Account.
  16. This section is where you will find the option to activate and deactivate the client. Click Active
  17. Click Save Changes
  18. A small box will appear, confirming that the activation was successful.