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Registering and Provisioning a New Client

In this article, I will walk you through how to register and provision a new client. I will also show you how to activate/deactivate a client in the Admin Portal.

Step-by-Step guide:


  • After logging into your Partner Admin Portal, click on the Clients icon in the left side tray.
  • click the blue Add new client button in the top right corner

Product

  • Select your new clients' product.
PRO TIP: Use the search bar to identify the parameters for each product level.
  • Click Next

Profile

  • Enter the Company information
  • Enter your preferred URL identifier and click Check availability to ensure that the URL is available.
    • If it is available, you will see this message: Congrats! Your domain name is available.
  • Enter the Contact information


  • Notice that a banner appears at the bottom stating the following: Registration email will be sent to this user with instructions to change their password.
  • Click Next 

Review

  • Please ensure all information is correct.
  • Click the dropdown arrow for Create new client. You will be provided with two options.
    • Create active client
    • Create inactive client
  • Choosing the first option will immediately activate the new client. The second option creates the client as inactive. I will walk you through how to activate an inactive client below. 

Activating an Inactive Client

  • After creating the client, you will be taken back to the Manage clients section in the Clients module.
  • Toggle the Show Inactive bar at the top to show all inactive clients.
  • Click the new inactive client.
  • Under the Settings tab, click Activate/Deactivate Account.
  • This section is where you will find the option to activate and deactivate the client. Click Active
  • Click Save Changes
  • A small box will appear, confirming that the activation was successful.